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All About Your AT&T Account
Help accessing and updating your account.

Do you need help with your AT&T Wireless Account?

If so, you're in the right place! This page will offer you help accessing your account, adding or removing people from your account, finding your bill summary and account logs and more!

Please check back frequently to find your answers and any new account questions.

Latest messages about your AT&T account

My old account

I moved to another state in 2011 and our account with AT&T was closed. There are emails I need to access to resolve an issue on po...
by ksturms67 on Sep 14, 2018 8:19 AM
0 0 Replies 114 Views
114 Views

russia

Can I used my prepaid in russia? if so what do I have to do?
by Gilpier on Sep 12, 2018 2:41 PM
1 1 Reply 186 Views
186 Views

Billing Dispute

I had asked for at&t world connect advantage on 15th of August to be added to the account to an agent on 611,after a week I get al...
by stan09 on Sep 12, 2018 10:52 AM
4 4 Replies 143 Views
143 Views

i am no longer an AT&T customer but I need phone records from September, 2016 for a court case.

I had a post paid AT&T wireless account in 2016 and I'm in need of the phone records for a phone number on my account at that time...
by STEVEAVL on Sep 12, 2018 8:17 AM
2 2 Replies 159 Views
159 Views

Buy one get one samsung note 9 paid off and first bill got a charge for the second phone monthly

Why I'm being charged for the second phone monthly installment that I bought in full payment.
by Angelika30 on Sep 11, 2018 10:38 PM
3 3 Replies 127 Views
127 Views

forgot user id and password on my account

hello i have a question i forgot my user id and password on my account and don't remember it to access my account how can i recora...
by molinajesus072 on Sep 10, 2018 10:53 AM
1 1 Reply 137 Views
137 Views

Certain text messages sent to my wireless phone are being blocked

Text messages from a specific phone number, sent to my iPhone, are being blocked as spam by AT&T. (And before you ask... Yes I hav...
by Jack60606 on Sep 6, 2018 4:49 PM
2 2 Replies 202 Views
202 Views

Higher bills. I spoke with a customer rep about my rising bill. He made some changes still higher!

post paid, wireless acct. I have noticed my bills rising each month and spoke to a service rep. I was assured after he made some c...
by rwoytha on Sep 6, 2018 9:13 AM
3 3 Replies 200 Views
200 Views

Can i switch to att go service with next plan?

Post paid att next plan. I want to change my service plan to prepaid. If i drop phone service can i continue making payments on my...
by Cindygirl on Sep 2, 2018 7:54 PM
1 1 Reply 243 Views
243 Views

Data package

 I would like to know how many GB of data I have on my wireless account.
by mary1940 on Sep 1, 2018 1:44 PM
1 1 Reply 194 Views
194 Views

Someone change all my information in my account

Someone change all my security question an pin in my AT&T contract account now I can't access nothing
by Niesha2018 on Aug 30, 2018 11:42 PM
1 1 Reply 365 Views
365 Views

I changed my billing on the third of each month and I want to know if they changed it

I just want to know if they changed my bill until the 3 rd of every month
by 050372tn on Aug 30, 2018 12:43 PM
1 1 Reply 178 Views
178 Views

ATT sent me message I just signed up under a contract

I just received a message from ATT to confirm a 24 contract for service. I made no such contract! Called and was assured there is ...
by Shoshana1 on Aug 30, 2018 9:37 AM
2 2 Replies 218 Views
218 Views

Restocking fees

AT&T service reps screwed up an attempt to add phones to my account by sending me the wrong phone twice and are wanting to charge ...
by fourkids on Aug 29, 2018 12:49 PM
1 1 Reply 170 Views
170 Views

Need a promise to pay august 30 2018

I am a valued customer of at&t i have wirless cell phone service and wifi along with direct t.v. i buried my mom and got behind on...
by user08252018 on Aug 25, 2018 3:35 PM
2 2 Replies 497 Views
497 Views
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