Do you need help with your AT&T Wireless Account?

We heard you and we are changing the layout of the bill! We know your time is important and we made your bill easier to understand! Check out some of the upcoming changes below! We added a video that explains the upcoming change in more detail at the bottom of this thread! New Total Due Layout - Showing a breakdown of service - Colors represent specific services in bill - Easy ...

Included in the breakdown below are some of our most helpful links to help you understand and navigate your bill. Wireless Customers All Customers – Billing Landing Page (Includes all useful links regarding billing. Including all the links below, as well as how to view bills, change billing responsibility, etc) Existing Customers - Understanding Changes to your Wireless Bill (I...

@Elmo0614 wrote:How do I separate two phones from my account? Follow the below steps (there is even a video) Transfer of Billing Responsibility https://www.att.com/tobr/tobrHomePage.rt

@Katsells wrote:How do I separate my phone number and my husbands number from my mother in laws family share plan? She is leaving AT&T all together. We don't want to break our contract and pay the phones off yet (waaaay too much $$) any advice is helpful! Filll out a Transfer of Billing Responsibility https://www.att.com/tobr/tobrHomePage.rt

@Tsjguitar If you transfer your lines and billing responsibility (paying your bill) to his plan, it will add the two phones and two lines (numbers) to his plan (he can't be responsible unless they are on his plan).

Hello @dougnk507,Great question! I would be more than happy to provide you with the information you requested.We have a super helpful article on how to view your Customer Service Summary. It not only tells you how to check it, but also tells when and how you will receive it.I hope this fully addressed your concern. Have an amazing rest of your day!Jax, AT&T Community Specialist

If you are thinking about upgrading? Need setup auto-pay or make a late payment? What about the status of your order? And insurance, you have to have that! Check out some helpful information below! Upgrading? Check Out Your Options! Order your new device! - Skip the line, order online! Upgrading with Next - How it works and options! Device Unlock - How to unlock your device! Bi...

There is a place on your online account to add an authorized user. There can only be one primary on the account.

Hello @SambathChou. I understand the predicament you are in; your MyAT&T online account is absolutely the most convenient way to manage all of your AT&T services, and of course, pay your bill. Allow me to assist you in recovering your ID! Instances where the user forgets their ID are fairly common; we have a system in place to help you retrieve it. It only requires the original...

Your last 16 month's of statements are available on your online account.

Paying your bill is convenient and super easy. Why call in when you can pay your bill from the comfort of you home or office. You also have the option to set up a payment arrangements or late payments. Not just that, you can pay all your bills at once as long as they are on the same access ID and qualify. There is an app for that! Check out the video below to see the easiest wa...

Say hello to the future! Congratulations on your new phone order! We know you are super excited and want your new device as soon as possible! We have provided some helpful information regarding the delivery of your device once it's ready! The order will typically show in progress until it has been shipped out. The estimated shipping dates are based on the time that you ordered ...