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All About Your AT&T Account
Help accessing and updating your account.

Do you need help with your AT&T Wireless Account?

If so, you're in the right place! This page will offer you help accessing your account, adding or removing people from your account, finding your bill summary and account logs and more!

Please check back frequently to find your answers and any new account questions.

Latest messages about your AT&T account

Credit card removal

I recently.got out.of.a relationship and I need.toale sure my credit card onformatioi is removed from other and that it is no long...
by Pomlover on Jul 16, 2018 5:30 AM
1 1 Reply 35 Views
35 Views

ATT bundle (tv, internet, & phone)

I want to bundle all 3 services. I have my internet and tv through DISH. My monthly bill is $145 (much too high!) Please help...-k...
by windy85 on Jul 1, 2018 4:25 PM
1 1 Reply 257 Views
257 Views

Military deployed pay off installment plan

With requesting to pay off the installment plan due to being military deployed. Do you have to continue paying the installment pla...
by Keem95 on Jun 29, 2018 1:44 AM
3 3 Replies 329 Views
329 Views

I have a corut legil mater

I used to have an account with you all and I need access to a transcripte that I need and I know that your company dose keep recor...
by Anonymous on Jun 24, 2018 10:45 AM
10 10 Replies 593 Views
593 Views

Call logs backed up

I recently learned I could go to messages.att.net to see a log of my calls and texts and while I can see the in and outgoing texts...
by n_samborski on Jun 24, 2018 1:42 AM
1 1 Reply 515 Views
515 Views

Okay yes.... I'm a newbie to AT&T. Hopefully setting up voicemail IS really difficult.

I do not wish to waste the time of customer support as I've called once already. Am I missing a step? Because I was so sure I had ...
by Member4980 on Jun 23, 2018 9:37 AM
1 1 Reply 355 Views
355 Views

5digit on my text bill

Unlimited all contract not prepaid why does my text have 5 numbers instead of full phone numbers
by Prissylee66 on Jun 22, 2018 5:50 AM
1 1 Reply 451 Views
451 Views

Trying to become a new AT&T postpaid customer

Switching from another carrier, how do I set up/create a postpaid acct
by Monika77 on Jun 20, 2018 2:00 PM
1 1 Reply 367 Views
367 Views

changing my new cell phone

I just bought a phone from Walmart Iphone SE I have at&t straight talk on my other that phone was destroyed how can I change this ...
by spiedel1 on Jun 19, 2018 4:24 PM
1 1 Reply 320 Views
320 Views

Lied to by two separate ATT reps

I've been an at&t customer since 2000. Recently I went into local store and the rep did what they called a cross-upgrade. The bott...
by Filledup on Jun 17, 2018 3:09 PM
1 1 Reply 392 Views
392 Views

Old account

How do I access my old account 
by 601.447.0186 on Jun 13, 2018 5:49 AM
1 1 Reply 463 Views
463 Views

How do I change my data base

post paid, USA, my plan gets us 100 GB with three lines
by Blufeld on Jun 6, 2018 6:21 AM
1 1 Reply 536 Views
536 Views

Need to change email on direct account

Need to change email on directv account, been trying to pay bill online and forgot email
by jazzm89 on Jun 5, 2018 9:03 PM
2 2 Replies 630 Views
630 Views

I want to Pay My Sons Cell Phone Bill

Cell phone Account Phone Number is [edited for privacy – please do not post personal information]
by doverly1 on Jun 5, 2018 4:38 PM
1 1 Reply 575 Views
575 Views

Account Balance

Wireless phone was lost. Contacted cudtomer service and after supposed resolution was emailed a notice saying balance was zero. Re...
by TM602018 on Jun 4, 2018 5:36 PM
3 3 Replies 882 Views
882 Views
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