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All About Your AT&T Account
Help accessing and updating your account.

Do you need help with your AT&T Wireless Account?

If so, you're in the right place! This page will offer you help accessing your account, adding or removing people from your account, finding your bill summary and account logs and more!

Please check back frequently to find your answers and any new account questions.

Latest messages about your AT&T account

Having trouble signing in to my at&t email account

Whenever I try to sign in to my email account, it tells me that the password doesn't match their records. My email address is the ...
by pveal1 on Oct 19, 2018 7:00 AM
1 1 Reply 126 Views
126 Views

Prepaid acct. number

IS my prepaid cell number my account number
by MelBell on Oct 18, 2018 8:17 PM
1 1 Reply 91 Views
91 Views

email has been spoofed

I have an old sbcglobal.net email account and it seems to have been spoofed as I get many bounced emails which are obviously spam....
by 18miller18 on Oct 14, 2018 8:29 AM
4 4 Replies 143 Views
143 Views

How do I set up an account

I don't have an account I'm trying to apply and make me an account thanks
by 1993steven on Oct 13, 2018 6:25 PM
1 1 Reply 98 Views
98 Views

Can't login with Firefox

I'm a U-Verse customer and I've always used Firefox to login to my account, but over that past week, I can't login with Firefox, b...
by BillyDick on Oct 13, 2018 1:47 PM
2 2 Replies 104 Views
104 Views

I lost my att prepaid sim card. I have another att prepaid sim card. how do I swi account to new sim

I have attached prepaid, 40 $ plan with a positive balance I'd like transferred to new sim.
by freddyexare on Oct 13, 2018 11:17 AM
4 4 Replies 239 Views
239 Views

Cannot login my postpaid account

I cannot login to my postpaid account, have unlimited data, in Virginia .My username and password and account number cannot be val...
by Kuffeye on Oct 13, 2018 6:30 AM
1 1 Reply 79 Views
79 Views

Prepaid account in collections

My prepaid account is in collections. Who do I contact to resolve this?
by Pugdarcy7 on Oct 10, 2018 11:02 PM
6 6 Replies 231 Views
231 Views

Need help with bill asap

To whom it may concern,My bill is incorrect, and I’m very frustrated. I contacted my sales consultant from the location I set up m...
by shephard07 on Oct 8, 2018 6:47 PM
2 2 Replies 196 Views
196 Views

Another new password

Recently, at your insistance I changed my password. Shortly thereafter I received a notice that my account has been suspended and ...
by richard.lonergan on Oct 3, 2018 8:18 AM
1 1 Reply 272 Views
272 Views

Refund

I was notified on the 6th of June that a refund of $360 had been authorised, 4 months later, despite chasing e-mails, this has sti...
by krawlinson on Oct 2, 2018 4:07 AM
1 1 Reply 207 Views
207 Views

Hi, scratched off pin number a bought card

Hi, I recently bought a prepaid card and tore off some of the phone pin #'s by accident. How could I use the card if some of the p...
by 893w3www on Sep 29, 2018 1:27 PM
1 1 Reply 185 Views
185 Views

add another phone number to receive verification code

i am trying to add another person to my account to pick up a phone in stores and handle my bills but when it asked me what number ...
by amaria on Sep 28, 2018 9:50 AM
1 1 Reply 182 Views
182 Views

Contract

Im curious if att would do anything for two stores lying to us. The first when we signed up and it was suppose to be 24 month cont...
by cmjustice85 on Sep 27, 2018 10:49 AM
3 3 Replies 212 Views
212 Views

How do I terminate a line from my account?

I want to take off lines from my account. I've talked to customer service and went into a store. Supposedly they removed it in the...
by Vinny227 on Sep 26, 2018 3:37 PM
2 2 Replies 251 Views
251 Views
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