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All About Your AT&T Account
Help accessing and updating your account.

Do you need help with your AT&T Wireless Account?

If so, you're in the right place! This page will offer you help accessing your account, adding or removing people from your account, finding your bill summary and account logs and more!

Please check back frequently to find your answers and any new account questions.

Latest messages about your AT&T account

Can I suspend this account and use Sim for my number I have contract with

My mom and I are on a plan together, a contract. Well I lost my phone but I had an old one... So I went and bought a Sim card kit ...
by Cfalana on Aug 16, 2018 1:32 AM
3 3 Replies 38 Views
38 Views

AT&T Customer Service is Terrible! I need a director contact information.

I need the contact information for the highest customer service manager and director possible. I need a direct phone number and em...
by rval123 on Aug 14, 2018 11:21 AM
2 2 Replies 58 Views
58 Views

Cannot log in to email

I cannot log into my att email as of mid day 2days ago. I keep it up on my computer during the day at work to check periodically a...
by RmlReno on Aug 10, 2018 11:36 AM
2 2 Replies 76 Views
76 Views

No service

Nothing works on my phone like I didn't pay my bill I still have 3 days 
by Donnasmoore on Aug 6, 2018 5:00 AM
3 3 Replies 89 Views
89 Views

Need to remove bundle service

First of all, your suggestion service is annoying and should be disabled. I am looking for information on how to separate my servi...
by Grossfamily01 on Aug 5, 2018 10:48 AM
1 1 Reply 66 Views
66 Views

Refill card

I purchased a refill card for my att prepaid phone and accidentally scratched off some of the pin is there anyway i can still use ...
by camcam1998 on Aug 3, 2018 2:41 PM
1 1 Reply 135 Views
135 Views
107 Views

I am afraid of talking to your customer service related to billing and payments

Hello, I have been an AT&T wireless customer for more than 10 years. I found something strange what happened last month. I was set...
by abhbeh on Jul 28, 2018 11:43 AM
9 9 Replies 282 Views
282 Views

Account History

My bf is the account holder for our multi line prepaid account, can he see my texting, calling and data history?
by LBS1986 on Jul 21, 2018 11:57 AM
2 2 Replies 238 Views
238 Views

Recently widowed need to change primary account holder name

I have been bounced back and forth between multiple AT&T representatives and am at the point of cancelling my service. I am recent...
by Lizbeth18 on Jul 18, 2018 8:38 PM
1 1 Reply 183 Views
183 Views

Credit card removal

I recently.got out.of.a relationship and I need.toale sure my credit card onformatioi is removed from other and that it is no long...
by Pomlover on Jul 16, 2018 5:30 AM
1 1 Reply 146 Views
146 Views

ATT bundle (tv, internet, & phone)

I want to bundle all 3 services. I have my internet and tv through DISH. My monthly bill is $145 (much too high!) Please help...-k...
by windy85 on Jul 1, 2018 4:25 PM
1 1 Reply 380 Views
380 Views

Military deployed pay off installment plan

With requesting to pay off the installment plan due to being military deployed. Do you have to continue paying the installment pla...
by Keem95 on Jun 29, 2018 1:44 AM
3 3 Replies 574 Views
574 Views

I have a corut legil mater

I used to have an account with you all and I need access to a transcripte that I need and I know that your company dose keep recor...
by Anonymous on Jun 24, 2018 10:45 AM
10 10 Replies 769 Views
769 Views

Call logs backed up

I recently learned I could go to messages.att.net to see a log of my calls and texts and while I can see the in and outgoing texts...
by n_samborski on Jun 24, 2018 1:42 AM
1 1 Reply 805 Views
805 Views
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