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All About Your AT&T Account
Help accessing and updating your account.

Do you need help with your AT&T Wireless Account?

If so, you're in the right place! This page will offer you help accessing your account, adding or removing people from your account, finding your bill summary and account logs and more!

Please check back frequently to find your answers and any new account questions.

Latest messages about your AT&T account

I have a corut legil mater

I used to have an account with you all and I need access to a transcripte that I need and I know that your company dose keep recor...
by J.P.Kilupone on Jun 24, 2018 10:45 AM
0 0 Replies 22 Views
22 Views

Call logs backed up

I recently learned I could go to messages.att.net to see a log of my calls and texts and while I can see the in and outgoing texts...
by n_samborski on Jun 24, 2018 1:42 AM
0 0 Replies 49 Views
49 Views

Okay yes.... I'm a newbie to AT&T. Hopefully setting up voicemail IS really difficult.

I do not wish to waste the time of customer support as I've called once already. Am I missing a step? Because I was so sure I had ...
by Member4980 on Jun 23, 2018 9:37 AM
0 0 Replies 66 Views
66 Views

5digit on my text bill

Unlimited all contract not prepaid why does my text have 5 numbers instead of full phone numbers
by Prissylee66 on Jun 22, 2018 5:50 AM
1 1 Reply 59 Views
59 Views

Trying to become a new AT&T postpaid customer

Switching from another carrier, how do I set up/create a postpaid acct
by Monika77 on Jun 20, 2018 2:00 PM
1 1 Reply 56 Views
56 Views

changing my new cell phone

I just bought a phone from Walmart Iphone SE I have at&t straight talk on my other that phone was destroyed how can I change this ...
by spiedel1 on Jun 19, 2018 4:24 PM
1 1 Reply 53 Views
53 Views

Lied to by two separate ATT reps

I've been an at&t customer since 2000. Recently I went into local store and the rep did what they called a cross-upgrade. The bott...
by Filledup on Jun 17, 2018 3:09 PM
1 1 Reply 78 Views
78 Views

Old account

How do I access my old account 
by 601.447.0186 on Jun 13, 2018 5:49 AM
1 1 Reply 166 Views
166 Views

How do I change my data base

post paid, USA, my plan gets us 100 GB with three lines
by Blufeld on Jun 6, 2018 6:21 AM
1 1 Reply 261 Views
261 Views

Need to change email on direct account

Need to change email on directv account, been trying to pay bill online and forgot email
by jazzm89 on Jun 5, 2018 9:03 PM
2 2 Replies 339 Views
339 Views

I want to Pay My Sons Cell Phone Bill

Cell phone Account Phone Number is [edited for privacy – please do not post personal information]
by doverly1 on Jun 5, 2018 4:38 PM
1 1 Reply 299 Views
299 Views

Account Balance

Wireless phone was lost. Contacted cudtomer service and after supposed resolution was emailed a notice saying balance was zero. Re...
by TM602018 on Jun 4, 2018 5:36 PM
3 3 Replies 435 Views
435 Views

Change to existing account - how to delete a number

I want to delete service to my ipad. How do I take it off my billing account?
by sharjae on Jun 4, 2018 8:13 AM
1 1 Reply 276 Views
276 Views

Trouble with free HBO Go

Unlimited Plus wireless plan includes free HBO, but I cannot get it to work using my Apple tv streaming device. I do not have cabl...
by TallyGurl on May 27, 2018 8:15 PM
1 1 Reply 346 Views
346 Views

Prepaid time is not up for another month. Recording says my account is overdue so no service .

Prepaid time is not up for another month. Recording says phone call cannot be made because my account is overdue.
by DerbyWM on May 26, 2018 3:17 PM
1 1 Reply 338 Views
338 Views
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