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eungkeun's profile

Contributor

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1 Message

Wednesday, September 18th, 2019 11:27 AM

How do I cancel my PREPAID phone outside of the USA?

I moved out from USA 4 months ago and figured out that I am paying for prepaid phone because I set autopay.

I tried to log in to change the plan, but it did not let me log into my account.

So, what should I do?

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

5 years ago

Sorry, it’s not possible to login to your prepaid account from outside of the US. You really needed to cancel autopay before leaving. Your only options to stop autopay now are to call or cancel your credit card. If you call, call the international support number.

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