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willie72877's profile

Contributor

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3 Messages

Tuesday, April 3rd, 2018 9:43 AM

Plan payment due date

I would like to know why my prepaid plan payment is due before my 30 days is up and i loose my role over data?

Accepted Solution

Official Solution

ACE - Sage

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116.6K Messages

6 years ago

If you enrolled in new service, you will be reminded to refill 4 days early.  If you enroll in auto pay it refills 1 to 2 days before the due date to ensure there is no interruption in service.  

Now, what do you mean about “lose roll over data” ?   Data from last month rolls over for 1 month only.  Any data from 2 month back expires.  (Not cumulative)

Contributor

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1 Message

5 years ago

Why does my payment date keep changing? I have a monthly budget and I can not pay 2 weeks before it’s due!!!! 

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