Explore & discover

Helpful Links

Old Prepaid Phone Cards

Contributor

Old Prepaid Phone Cards

I have 2 really old AT&T prepaid phone cards. One says 60 minutes and the other says 120 minutes, I am trying to check the balances but when I follow the instructions on the back of the card I get a loop message asking me following the same instructions. In addition to this; I went on-line to the ATT prepaid and I was unable to find any instruction on how to check the balances. Please advise how to check the balances on these 2 cards.  Looking forward to hearing from someone soon.

784 Views
Message 1 of 2
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by davidbk
‎09-10-2018 1:43 PM

Re: Old Prepaid Phone Cards

Hello @Dbear32, we'd be happy to help! Check out this article on Star services, it will walk you though how to check your account balance. Thanks for reaching out to us.

 

Makaela, AT&T Community Specialist.


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Share this topic
Announcements...

Are you Missing Your BOGO Credits? If so, QuarryRye can you help figure out what happened and what to do about it!

Additional Support