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If my SIM card was stolen with my at&t prepaid account. Can I get a new sim with my same number ?
Go to Solution.
Hello @Jc4maga, and thanks for reaching out to us for answers!
We recommend that you halt or suspend your prepaid account by access our AT&T Prepaid Service Suspend article for additional assiatnce.
After you have accessed your prepaid account, you would need to complete the following steps by using your 10 digit wireless number and password.
Once you have suspended your prepaid service, you can visit your local AT&T store for a SIM replacement.
We hope this information helps, and you have an awesome day!
Dwight, AT&T Community Specialist
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