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Lost SIM card

Hi

I've lost my prepaid sim while travelling out of north America. I live in canada. My question is, if I can ask my friend to buy a new sim from walmart and register it under my existing account to keep the same old no.? Thanks

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Accepted by Anonymous4
‎12-05-2018 6:38 PM

Re: Lost SIM card

Hey @Anonymous4,

We’re happy to help! Your friend can purchase the SIM card for you or you can order a replacement online. One you have your new SIM card, update your device through your online account to activate it.  

Let us know if you have any further questions!

Bobbie, AT&T Community Specialist


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