@Isaiahb33444 Links below are to help find your Android or Apple device. You needed to have backup documentation for login IDs and passwords for all accounts. I have this info on a flash drive hidden in my house and another one is my safe deposit box.
Award for Community Excellence 2019 Achiever* *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
To retrieve your user ID you can click the prompt at the bottom of the log in screen that says "Forgot User ID". This will allow you to have your user ID sent to your email address.
Since you do not have your device to receive the temporary password, we recommend bringing your photo ID into your local AT&T Store to see if they are able to help you regain access to your account. Thank you.
Makaela, AT&T Community Specialist.
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