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I want to put money in my account but I get a notice that the line is disconnected

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I want to put money in my account but I get a notice that the line is disconnected

My account is a pre-paid

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ACE - Expert

Re: I want to put money in my account but I get a notice that the line is disconnected

If your account balance has been $0 for more than 60 days, the account was closed. If that’s the case, you’ll need to open a new account with a new SIM card and new number.

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