Explore & discover

Helpful Links

I got a at&t visa reward card which I didn't sign up

Highlighted
Contributor

I got a at&t visa reward card which I didn't sign up

I didn't sign up any kind of visa card but I got two text messages about it. 

 

First one is about entering the code to claim the reward.

The second one gave me specific detail of code and also asked me to claim the reward. 

 

Does this mean that my account is hacked? 

234 Views
Message 1 of 2
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTDanW
‎04-05-2019 9:11 AM

Re: I got a at&t visa reward card which I didn't sign up

Hey there @mineng97

 

This is a great question! We'd be glad to help clarify. 

 

There are a few programs that do issue promotional rewards cards, such as the AT&T Switcher Program as well as the Trade-In Program. Feel free to check out some more details regarding them to see if you have participated in these programs recently. 

 

If you haven't participated in these programs, it would be best to check out these Security Resources to help protect your information and report spam messages.  

 

Any more questions or concerns, please let us know! 

 

Trace, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support