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How to cancel repaid autopay from overseas
Hi, I am a graduate international student from China. I just graduated and come back. How I can access to cancel autopay overseas without getting a new card issued because it's Chase account.
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sandblaster
ACE - Expert
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64.7K Messages
5 years ago
You may be able to login to your account if you can establish a VPN connection to a US based network. Otherwise, if you won’t cancel your card, your only other option is to call. If you choose to call, the following info is from customer support:
Customers in these situations need to call one of two numbers:
Outside of the U.S. - 1-314-925-6925 - The agent can call them back at their number so they don't rack up big toll charges.
Inside the U.S. - 1-800-901-9878
English and Spanish spoken. It's possible - depending on the agent they reach - they may be transferred within the company.
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