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Doubled charge on my credit card for subscription

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Doubled charge on my credit card for subscription

Hi, I'm from Malaysia and I was in Atlanta for 16 days. I signed up for a local sim card with AT&T and however, I realized that I got charged an additional 40 dollars upon checking my bill after arrived in Malaysia. Now the question is, how can I contact customer service from Malaysia to get this check and refund? 

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Re: Doubled charge on my credit card for subscription

Hello @annie419,

 

Thanks for reaching out to us. You'll need to call +1.408.962.1025 for assistance with your AT&T PREPAID service while you're out of the country. However, it is unlikely that you will receive a refund. We are unable to process refunds for AT&T PREPAID accounts according to our Terms of service.

 

Sean, AT&T Community Specialist


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