Contributor
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2 Messages
Changing account owner for AT&T prepaid multi line account
I realize that the account ownership can be transferred in AT&T wireless multi line accounts, but this page mentions that it is not possible for prepaid accounts.
https://www.att.com/support/article/wireless/KM1045265/
Is it possible to transfer ownership for a multi line prepaid account? If so, how would one go about doing that?
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ATTHelp
Community Support
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231.3K Messages
6 years ago
We want to look into that for you, @Yahari!
In order to transfer billing on a multi-line account it's required that that the account holder change their plan to a single line plan. The customer willing to accept responsibility for the account must change start their own multi-line account plan and invite members to join.
We hope this information helps!
Lar, AT&T Community Specialist
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Yahari
Contributor
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2 Messages
6 years ago
@ATTCares, thanks for the response. Can you clarify how would this procedure affect the billing for each user? If we all went on separate single line plans before going on a new multi-line plan, would we have to pay the non discounted rate in the interim? Also, would the billing cycle change?
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