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Changing account owner for AT&T prepaid multi line account

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Changing account owner for AT&T prepaid multi line account

I realize that the account ownership can be transferred in AT&T wireless multi line accounts, but this page mentions that it is not possible for prepaid accounts.

https://www.att.com/esupport/article.html#!/wireless/KM1045265?videoId=4300248&gsi=Z3

 

Is it possible to transfer ownership for a multi line prepaid account? If so, how would one go about doing that?

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Accepted by davidbk
‎08-28-2018 12:46 PM

Re: Changing account owner for AT&T prepaid multi line account

We want to look into that for you, @Yahari!

 

In order to transfer billing on a multi-line account it's required that that the account holder change their plan to a single line plan. The customer willing to accept responsibility for the account must change start their own multi-line account plan and invite members to join.

 

We hope this information helps!

 

Lar, AT&T Community Specialist


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Re: Changing account owner for AT&T prepaid multi line account

@ATTCares, thanks for the response. Can you clarify how would this procedure affect the billing for each user? If we all went on separate single line plans before going on a new multi-line plan, would we have to pay the non discounted rate in the interim? Also, would the billing cycle change?

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