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MBSJP2's profile

Contributor

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3 Messages

Wednesday, May 8th, 2019 3:18 PM

Change Prepay Plan and Add Money

My $35 prepaid plan expired 3 days ago.  I now want to change it to a $50 prepaid plan.  Neither plans would be auto pay.  If I do it on-line, do I need to change the plan type first or do I need to add a $50 AT&T Prepaid Card to the balance first?

Accepted Solution

Official Solution

Community Support

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230.7K Messages

5 years ago

Good morning @MBSJP2,

 

Allow us to lend a helping hand. We recommend changing your plan first. Check out this support article on Changing your AT&T Prepaid plan for instructions on how to do so. Thanks for reaching out to us. 

 

Makaela, AT&T Community Specialist.

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