I was just in miami for the weekend and purchased a prepaid data only sim. I am now back in panama and I am not sure how to cancel my service. I have been following the customer support pathways and I haven't been able to find a way to do it without calling. I am back in panama now. Is there an email I can use to cancel my service so it does not automatically rebill?
ATT does not do customer support via email. There is no customer support email address and no chat support for prepaid. To cancel prepaid service, all you need to do is stop paying. If you have autopay enabled, the only way to cancel autopay is to call or get your bank/credit card to block the charge. You can call that international support number and ask them to call you back so that you don’t run up charges.
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