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PlasticJones's profile

Contributor

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1 Message

Sunday, April 7th, 2019 2:17 AM

ATT Prepaid Wireless Site is Down!

I have taken steps to correct the error I received below; logging in from various browsers on many devices and PCs. When will the site be available in the future?

 

"We seem to be experiencing system issues. Please try again later."

Community Support

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231.5K Messages

5 years ago

Hi, @PlasticJones,

 

Thank you for the post. The issues with the prepaid account portal is known and being worked on. If you need to make sure your prepaid service is paid up, follow these steps:

 

  1. Call 611 from your device.
  2. At the main menu, say Payment.
  3. Select Make a Payment.
  4. Choose either Debit Card, Credit Card, or Refill Card.
  5. Follow the prompts to complete the payment.

If we can help with anything else, please let us know.

 

James, AT&T Community Specialist

Tutor

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4 Messages

5 years ago

Same Here i am trying to access my account since more than one month and No luck !!

all the methods were tried from changing browsers , firewall , different PC , cash , etc... but nothing is working

 

Please advise ASAP.

 

Thx

Osama

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