Contributor
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3 Messages
when i call to someone it said 611
I joined prepaid plans($45 monthly) with unlocked Iphone which I took from my home country.
I try to call to my friend (it was first time after joined prepaid plans) , I heard about 611.
I know that 611 is the service center number of at&t. Can i know why i heard service dialog on my first calling??
after that, I try to call once more again, I cannot heard it again.
I try to call to my friend (it was first time after joined prepaid plans) , I heard about 611.
I know that 611 is the service center number of at&t. Can i know why i heard service dialog on my first calling??
after that, I try to call once more again, I cannot heard it again.
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hello @sunhyum!
Typically you’ll hear a recorded message on your first call giving you the option for 611 should you have any questions or concerns.
The only other time you should hear a recorded message is if your prepaid balance is low or is close to expiring.
I hope this helps and have a great day!
Kevin, AT&T Community Specialist
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