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binky2's profile

Contributor

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2 Messages

Monday, November 14th, 2016 4:46 PM

voicemail call log

how do I find the number that called and left message on voicemail? My voicemail number is all that shows in my phones call log.

Accepted Solution

Official Solution

Community Support

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231.5K Messages

7 years ago

Hey @binky2! How are you?

 

I can totally understand how important it is to know who left you a voicemail! I’ll be more than happy to help you out with that!

 

Are you checking the voicemail messages by dialing into the voicemail account through the number 1 button? If so, after listening to the message itself, you will hear a list for additional voicemail options, you will press 6 and then 5 to receive the sender’s header information.

 

You can learn how to play and manage your voicemail messages from your wireless phone through the AT&T Basic Voicemail article online.

 

Have a fantastic day!

 

Demetria, AT&T Community Specialist

Tutor

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4 Messages

6 years ago

I have the same problem. Robo-calls that leave a message, but there is no incoming call log entry. So I cannot add the robo-call number to the Reject List.

Tutor

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4 Messages

6 years ago

That is a worthless solution. Please try again.

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