smart limits login

Tutor

smart limits login

I have paid for the Smart Limits for a couple years now, and it has to be one of the most difficult things to FIND on the web known to man.  I FINALLY had it down pat on finding the easiest way to access it (through actually logging into to view my wireless number and getting to it that way) versus trying to login on a separate website.  Well today I went to add a blocked number and when I select smart limits under my wireless login, it takes me to the general page that tells me about the program.  I already know about it, I have paid for it for 2 years.  I checked and sure enough it is still on my account, but I now have no idea how to get to it.  HELP!

Message 1 of 7 (24,979 Views)
Former Community Manager
Solution
Accepted by jamileh (Former Community Manager)
‎09-30-2015 1:39 AM

Re: smart limits login

[ Edited ]

I'm sorry you're having trouble logging into Smart Limits. 

 

 

 

  1. Log in to myAT&T
  2. From the myAT&T tab at the top of the page, hover over Wireless and then select Smart Limits. The AT&T Smart Limits for Wireless page will display. Note: If you're not enrolled in Smart Limits, you must first follow the instructions above to Add or remove Smart Limits online, before you can manage your Smart Limits.

Here's an article with more information: http://www.att.com/esupport/article.jsp?sid=KB92823#fbid=Z6SDS7kpLnk

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 2 of 7 (24,874 Views)
Contributor

Re: smart limits login

Glad I'm not the only one!! I don't know why it's not put as an option in the myAT&T app! It's really frustrating.
Message 3 of 7 (22,268 Views)
Highlighted
Tutor

Re: smart limits login

I had to call ATT and they fixed it on their end.  They explained it was some type of broken link or something!

Message 4 of 7 (22,255 Views)
Former Community Manager

Re: smart limits login

I'm glad you were able to login. 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Message 5 of 7 (22,220 Views)
Tutor

Re: smart limits login

NO!  I had to call ATT to get it fixed.

Message 6 of 7 (22,201 Views)
Contributor

Re: smart limits login

have been paying for smart limits, may have worked correctly for the first week, nothing since. Do not get notifications like I am supposed to for calls and texts made from the other phone. ATT gets worse all the time. Paying all this money for a phone bill , lose signal all the time and features wont work!

Message 7 of 7 (2,344 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.