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3 Messages
Wednesday, August 15th, 2018 4:50 PM
prepaid plan, number change
I have a prepaid plan, how can I change my phone number and how much does it cost?
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ATTHelp
Community Support
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231.4K Messages
6 years ago
Hello @ID1348.
We’d be happy to help you change your PREPAID wireless number. The change is only $10 if you do it via our automated phone system. Just call 611 from your wireless device, select 4 for More Options, select 3 for Account Changes, and select Change Wireless Number. If you’d rather speak to a representative, we can arrange to change the number over the phone for a $15 fee. Let us know if you would prefer that option. Thanks for reaching out!
Dawn, AT&T Community Specialist
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sandblaster
ACE - Expert
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64.7K Messages
6 years ago
@ID1348 Another option is to open a new prepaid account with a new sim card and new number and let your old account and number expire. This avoids the $10 or $15 fee but any balance on the old account would be lost. If you carry a $0 balance, this way might be cheaper.
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ATTHelp
Community Support
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231.4K Messages
6 years ago
Great question! This would only apply if you were on a daily plan. Thanks.
Makaela, AT&T Community Specialist.
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ID1348
Contributor
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3 Messages
6 years ago
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- You'll be charged a daily fee for any usage on your AT&T PREPAID device, including the same day of the AT&T PREPAID number change.
"Wondering what it means, I pay monthly $50, is there any other charges on top of that once changed my wireless number?
Thanks!
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ID1348
Contributor
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3 Messages
6 years ago
- You'll be charged a daily fee for any usage on your AT&T PREPAID device, including the same day of the AT&T PREPAID number change.
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