AT&T Community Forums

Yahoo Mobile App Questions

1. In the Yahoo (Mobile app) on my iPhone 5, the link doesn't work when I click 'Rate This App'.

2. When I follow the links to 'Email Customer Service' from Yahoo (Mobile) Email app, after selecting my 'issues' and 'products', and clicking 'My issue doesn't appear here', I am only offered 'Ask the Community', not an email address for Customer Service.

3. This site will not allow me to add any 'tags': I get an error message (error.message.tags.empty_tag_not_allowed) no matter what I try.

Any thoughts/feedback?

Responses

ATTDmitriyCM

Former Community Manager

•

10.4K Messages

10 years ago

Hi @kcarabio

Thank you for your questions:

1. You can search for the app in the App Store and rate it from there.

2. Here is Yahoo's help page, I don't see email as an option, but looks like you can call them or reach out on social media: https://help.yahoo.com/kb/mail-for-desktop

3. Not sure about tags, we'll need to look into that. I'm not having any issues myself. Are you using a mobile browser?

Thanks,

Dmitriy

0