Yahoo Mobile App Questions

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Yahoo Mobile App Questions

1.  In the Yahoo (Mobile app) on my iPhone 5, the link doesn't work when I click 'Rate This App'.

2.  When I follow the links to 'Email Customer Service' from Yahoo (Mobile) Email app, after selecting my 'issues' and 'products', and clicking 'My issue doesn't appear here', I am only offered 'Ask the Community', not an email address for Customer Service.

3.  This site will not allow me to add any 'tags':  I get an error message (error.message.tags.empty_tag_not_allowed) no matter what I try. 

 

Any thoughts/feedback?

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Community Manager

Re: Yahoo Mobile App Questions

 

Hi @kcarabio 

 

Thank you for your questions:

 

1. You can search for the app in the App Store and rate it from there.

 

2. Here is Yahoo's help page, I don't see email as an option, but looks like you can call them or reach out on social media: https://help.yahoo.com/kb/mail-for-desktop

 

3. Not sure about tags, we'll need to look into that. I'm not having any issues myself. Are you using a mobile browser?

 

Thanks,

Dmitriy


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