It started at the end of April. All my phones (4 phones) began getting terrible speeds. All were showing LTE, all had good signal, but could never get about 3MB up/down. It would start out at 12-5MB then drop to 3 and hold there. This looks like throttling to me. Especially since ALL the phones on my plan are suffering from it. I called in, verified we were not throttled, even did some resets... no change. Replaced the SIM card in one, again no change. I have been through the phone system twice. I have been through your Facebook reps more times than I can count. I was told there was nothing wrong so they couldn't fix anything. This is not acceptable, not for what I pay a month. I can barely browse the web forget downloading apps or streaming. Now I am into the 2nd month of this crap and no one has taken my complaint seriously! ENOUGH! I need to speak with someone higher up than just customer service.
My S7 Edge the other day got no data, I mean couldn't even load a web page though I'm on a densely populated corporate complex in metro Atlanta (not the sticks). I routinely show 4-5 bars on the phone when this is going on. I did a factory reset (PIT*) and that got it to the point that I could get *some* data but now it's capped at 2-3Mb/sec, while still showing 4bars 4GLTE. Pitiful. Can't wait to ditch AT&T for T-Mo.