Contributor
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2 Messages
Visual Voice Mail Setup Issue
Hello,
I'm trying to set up my visual voicemail on my S6. At initial set up, it's asking 'If you have a mailbox on the system, press #.' Thinking I did, I pressed '#' and then it asks for the mailbox # given by your system manager?
I try my telephone number, doesn't work.
Now, I'm thinking I don't have a mailbox on the system, but there's no option for if you don't.
Recommendations?
Thanks,
Accepted Solution
Official Solution
davidbk
Administrator
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870 Messages
8 years ago
Learn more about how to set up Visual Voicemail and how to resolve issues setting up your Visual Voicemail on your smartphone.
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formerlyknownas
ACE - Sage
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117.1K Messages
9 years ago
Your mailbox phone number can be found in :
dialer app, menu button, settings, call, under additional settings, call forwarding ....
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merricat49
Contributor
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2 Messages
9 years ago
Thank you for the recommendation. Unfortunately, this number still didn’t work out…. I also don’t have that exact functionality, that I can find. Is that for the S6? Maybe best option is to contact AT&T?
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angelusnc
Contributor
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1 Message
8 years ago
I had to do chat option and the rep must have had to reset it. I was given this number to call: *** and follow prompts.
[Edited to comply with Guidelines]
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