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cbugfl's profile

Tutor

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4 Messages

Thursday, December 14th, 2017 5:24 PM

Unable to activate WiFi calling

ATT said I cannot use WiFi calling because I bought the phone from Apple and not ATT, has anyone heard of this before? Doesn't make sense to me.

ACE - Sage

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116.6K Messages

6 years ago

That would not be why

You must have an iPhone 6 or newer and using a postpaid account, with HD voice and advanced calling features enabled on the phone. 

Prepaid cannot use wifi calling 

Tutor

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4 Messages

6 years ago

I switched from a 7 plus to an Iphone X, wifi calling was working on the 7 plus but not on the X. 

ACE - Sage

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116.6K Messages

6 years ago

If advanced calling features are enabled it should work.  What happens when you try to turn it on?

 

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