AT&T Community Forums

Ticket Tuesdays Selects Wrong Day

I logged into the app, and when I select a time for a movie for Tuesday, it sends me over to Fandago with the error message that I selected a movie for Wednesday. It is clearly for Tuesday; I have tried several times with different movies. Any suggestions? Thanks!

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Accepted Solution

Official Solution

ATTHelp

Community Support

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231.3K Messages

5 years ago

Hi @eltynespeissner

Thank you for reaching out to us today. We'll be happy to assist you.

Check and see if the AT&T Thanks app needs to be updated. If not, please remove the app and reinstall it. If that doesn't make it easier to claim your tickets, text ATTTHANKS to 8758 or head straight to the AT&T Thanks page and sign in to begin the redemption process.

If this doesn't help, please let us know so we can investigate further.

Darais, AT&T Community Specialist

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Jmal786

Contributor

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1 Message

5 years ago

Same issue. When I select tickets for Tuesday showing it loads as We'd. when it goes to Fandango. Doesn't matter what movie or theater. Cleared app cache and reinstalled app. No luck. I tried logging in from another device I get same issue in app. Any suggestions?

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