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Kythumper's profile

Contributor

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1 Message

Tuesday, August 22nd, 2017 6:25 PM

Take a friend to the movies

When I enter my phone # and zip
Code to get the 4 digit pin for take a friend Tuesday , keep saying my billing zip code does not match, even tho it is entered correctly. Have called att customer support, problem still not fixed

Community Support

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231.5K Messages

7 years ago

Hello @Kythumper!


Not being able to get your ticket to watch a movie with a friend can be stressful. I also enjoy a good movie and popcorn. I am happy to assist!


You can clear the cache and cookies from the browser you are using as well as try a different browser ie. Google Chrome, Internet Explorer, Firefox or Safari (Mac).


Also, please be sure to enter the correct phone number and zip code of the AT&T wireless account you would like to redeem the ticket with.


Thank you for reaching out to us here on the Community Forums! Have an amazing day!


Jenn, AT&T Community Specialist

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