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Spam text now coming with email address

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Spam text now coming with email address

I’ve been happy with the 7726 text for blocking text spam. Now as of June 25, 2019 spam text are coming through text with email address no phone number to reply in response. Do I copy and send email address in place of phone number? What to do please advise?

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ACE - Expert
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Accepted by valfurto
‎06-27-2019 5:47 AM

Re: Spam text now coming with email address

If a text is coming from an email address, that means the sender is using the email to text gateway. Just forward the text to 7726 as you would any other. That should let ATT know to block that email address from using the gateway.

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Message 2 of 9
Tutor

Re: Spam text now coming with email address

This is NOT helping. 7726 requires you to report the originating phone number.  It doesn't accept email addresses.  Please address this growing problem, AT&T, with a real solution, such as letting your users disable the txt.att.net setting for their phone number if they wish to do so!

Message 3 of 9

Re: Spam text now coming with email address

Unable to "forward" the unwanted text/email. When copying the message and then sending a message to 7726 it asks for a phone number ? 

Seriously At&t your tech people should be able to address this situation PRONTO. As customers we pay entirely way too much to not have the choice who can message our phones.

Message 4 of 9
Tutor

Re: Spam text now coming with email address

I second, third, and fourth  the need to deal with this NOW.  In the past month I am being deluged with these on my iPhone.  Far as I can tell AT&T Call Protect does not deal with this, not is there any info as to whether Call Protect Plus is any better.  Just saying "block caller" on the iphone does not work.  Same bozos sending the same crap about That Which Cannot Be Named enhancement over and over, though number is blocked; I am a 75 year old women and seriously don't care about that!  Spammers have found a HUGE hole in the security set ups and the carriers need to do something about it. I am also complaining to Apple, who with IOS 11 set up this marvy opportunity to combine text and email. 

Message 5 of 9
Tutor

Re: Spam text now coming with email address

apparently not solved.

Message 6 of 9

Re: Spam text now coming with email address

I read somewhere that after a particular date in June 2019 an opportunity opened for spammers. Cannot remember the particulars but one would think with all of the tech people employed by cellphone service providers that this new loophole could be easily rectified. 

I suppose in our case At&t will continue to be amused by their customers complaints while they discuss how to spend the bonuses.

Message 7 of 9
Tutor

Re: Spam text now coming with email address

yep
Message 8 of 9
ACE - Expert

Re: Spam text now coming with email address

Check this post out.

https://forums.att.com/t5/Account-Features/Block-text-messages-from-email-address-spammers-latest-te...

This is a user to user forum. I am a user, just like almost everyone else on the site.
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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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