Helpful Links

Replacement phone warranty question


Replacement phone warranty question


  Let's say I get my phone replaced under warranty after 6 months of purchasing my new phone -- will the warranty be extended to the remaining 6 months on the replacement phone or will it just come with 90 warranty? Also suppose my phone gets replaced under warranty towards the end of the 1 year period, will the replacement phone come additional 90 day warranty past the 1 year period? Are replacemt phones the same as ATT certified like new phones? thanks

Message 1 of 3

Re: Replacement phone warranty question

Refurbished phones carry a 90-day warranty, regardless of when you purchased the "new" phone.


Not sure if the refurbs are same as "certified like-new", but I think they are the same.  They are warrantied phones that have supposedly been repaired.  I've seen various reports where some are almost indistinguisable from new, while others are dinged up and even have some type of malfunction, and needs to be sent back in.  Its really just luck of the draw.

Message 2 of 3
Community Manager
Accepted by topic author
Accepted by docsho
‎09-30-2015 1:39 AM

Re: Replacement phone warranty question


Hello docsho,


A replacement phone with either carry over the original warranty expiration date or 90 days, whichever is greater, so your understanding is correct.




Rethink Possible

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 3 of 3
Share this topic

Learn how you can order the new iPad 9.7-inch with Apple Pencil Support!

Additional Support