05-23-2014 4:47 PM
I am writing because I have run into a problem with the AT&T Locker app that require the use of an AT&T username and password. With each Windows Phone, you receive 5 gb of storage (an AT&T Locker). However, with only one username and password on our account, this makes it impossible to have separate storage for each phone. I called AT&T about the issue and was told that an account cannot have more than one username and password attached to it. Nor is there an option for "sub-accounts." This issue shows a lack of forethought in creating the AT&T Locker app. Thanks in advance for any help.
05-29-2014 8:33 AM
Thanks for posting. We appreciate your feedback about this issue, and it certainly seems like it may be a flaw. However, we would love the chance to work with you to figure out an alternative, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
10-04-2016 8:29 PM
10-04-2016 9:59 PM
Don't use the locker.
I have always used Google drive and Google photo. Free unlimited storage, auto back up and available on any device. If you have a google account, you only need to download and open the app to activate. Chose backup over wifi to save data.
google also syncs you contacts.
No risk of losing your information if you lose your phone or change carriers.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!