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jazzy413's profile

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1 Message

Saturday, April 22nd, 2017 3:43 PM

Misleading Info....AT&T Switcher Program -

Uploaded final bill that clearly shows phone amount and ETFs. Received phone credit but switcher reward showing minus that is not covering my ETF. Showed several different amounts each time I checked switcher page so not sure where the discrepancy lies....

Community Support

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231.3K Messages

7 years ago

Hello @jazzy413,

 

I understand how concerning it is getting different amounts for your switcher credit.  It will be my pleasure to help!

 

We have a great article which explains how the switcher program works.  However, I would like to research into this further.  I will be sending you a private message to your Forum’s Inbox.  Please be on the lookout for my message.

 

Looking forward to working with you! Have a fabulous day!

 

Katie, AT&T Community Specialist

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