Teacher
•
19 Messages
LIFELINE PHONE
Hello
about 2 months ago, I applied for a AT&T Lifeline wireless phone . I proceeded to ask questions about this being a FREE phone. It was stated to me. Everything is free . I received a text message on my Free phone that stated "to keep service activated a phone call at least every 60 days should be made. Then learning and getting familiar with the phone and its services a message shows active till Aug25th. What? I thought it was active idefinitely. So with this being said my AT&T free phone is turned off. This is unacceptable because gentleman giving away phones said NO money involved. And Obama wanted everyone to have a way to contact people. for Emergencies ,simple calls etc.
I live in California..Never received message phone will be disconnected
Thank You
formerlyknownas
ACE - Sage
•
117K Messages
9 years ago
Link to information. https://www.att.com/esupport/article.jsp?sid=KB102577
The phone is free, the service is discounted, NOT free. Please contact ATT to set up service again.
0
0
derekdokoto
Contributor
•
1 Message
8 years ago
This looks like the right page
https://www.att.com/esupport/article.html#!/wireless/KM1008768
yet the links on this page to the wireless lifeline description do not work. (too many redirects).
http://www.wireless.att.com/about/community-support/lifeline-link-up.jsp
The same link shows up on several other pages. including the one for pid=22888.
I tried calling up and telling the customer service agent to report this issue. I might as well as been speaking in klingon. They didn't seem to get it. and worse. 3 times I got transferred to the disability department which is closed on the weekend. Even when (the last time) I said please make sure the department is open first BEFORE transferring the call. Once again ATT service training shows why they are losing business.
0
0
formerlyknownas
ACE - Sage
•
117K Messages
8 years ago
Both links worked fine on my tablet.
0
0
leothelion
Contributor
•
1 Message
5 years ago
Hi, I was recently told by a ATT rep, the government ended the Lifeline program. A Lifeline rep told me, ATT has disassociated itself from Lifeline. Either way, I had to cancel my phone service with ATT or pay $40/mo. My situation, my wife is on a oxygen concentrator machine and is trying to get on a lung transplant list. I've had quad by-pass heart surgery, 61 yo, deaf in one ear, have no pension. It would be great working a regular job again but with my wife's condition.....for now, I mow lawns, my cardio exercise but only have 6 lawns, $2000 to $3000/year. We do have a Safelink phone, just one.
Leo
0
0
formerlyknownas
ACE - Sage
•
117K Messages
5 years ago
@leothelion
Safelink is lifeline. And one phone is all a household is allowed. It runs separately, but uses At&t towers in many states. (See the fine print in the link)
https://www.safelinkwireless.com/Enrollment/Safelink/en/Web/www/default/index.html?msclkid=55d015b5eff014e0ca6e491572bd47b8#!/newHome?promocode=WASL424
0
0
Italianlady69
Teacher
•
19 Messages
5 years ago
0
0
formerlyknownas
ACE - Sage
•
117K Messages
5 years ago
.
0
0
Italianlady69
Teacher
•
19 Messages
5 years ago
it shows "Teacher" What does the word "Teacher" refer to?Please explain?
This account no longer applies to me Thank You
0
0
sandblaster
ACE - Expert
•
64.7K Messages
5 years ago
It is a forum assigned designation based on the number of posts you have. It doesn’t really mean anything.
0
0