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International Call

Can I make and receive international call to Nigeria and the rest of Africa? If yes, what's the calling rate?

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Message 1 of 8
ACE - Expert
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Accepted by Apokalupsis
‎06-12-2017 6:10 AM

Re: International Call

There is no extra charge for calls you receive. For calls you make, rates are here: https://www.att.com/shop/wireless/international/long-distance.html?tab=1

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 8

Re: International Call

Thanks.

Message 3 of 8

Re: International Call

I just paid for $10 International Plus Long Distance and when I tried to make a call to Nigeria, I was told "your balance is too low for this call please, refill your account." What's happening?

Message 4 of 8
ACE - Expert

Re: International Call

Did you read the details for that plan? Nigeria is not one of the countries listed for that plan which means you pay the normal per minute rate.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 8

Re: International Call

So. What's happens to my $10 international calling payment now and how do I
make payment for calls to Nigeria through the normal per minute rate?
Message 6 of 8
ACE - Expert

Re: International Call

I don't know about the plan. Try contacting customer support and see if they will give you your money back. As for calls to Nigeria, you need to have enough of a balance on your account to pay the per minute charges.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 8

Re: International Call

Thanks @sandblaster. I called AT&T customer support, Nigeria is not one of the countries one can make calls to. AT&T then cancelled the $10 International Plus Long Distance I paid for and credited my account with the $10. 

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