Helpful Links

Insurance

Contributor

Insurance

Can I trade my AT&T phone with someone and my insurance cover the new phone ?
1,102 Views
Message 1 of 3
Highlighted
ACE - Expert

Re: Insurance

I don't think so. Insurance is only available on new phones and must be put on the phone within 30 days of purchase. I don't think that they will allow it on a trade.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 3
Employee

Re: Insurance

The insurance covers the line not the phone.

That means, if you already have insurance and start using a different phone, it is considered covered.

The insurance company reserves the right to request a copy of the reciept proof of purchase. I don't completely understand how that works, if you bought it from a friend.

 

If you really have questions, contact Asurion directly.

The number for Asurion Mobile Insurance is 888.562.8662.

 

It's fraudulent to replace a phone for a pre-exisitng condition, but it would covered for future issues.

-Alex

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!

AT&T Locker is being discontinued on August 3rd. Find out what you need to do.

Additional Support