09-06-2017
3:58 PM
- edited
09-27-2018
11:51 AM
by
ATTCustomerCare
09-06-2017
3:58 PM
- edited
09-27-2018
11:51 AM
by
ATTCustomerCare
With the recent storms, we wanted to make sure everyone is prepared. Communication is a crucial during times like these and it is important to have your devices ready.
Make sure to:
Weather Updates
Get Text Updates of Weather Related Issues. Check here for a list of text options.
Emergency Contacts On Your Lock Screen & Health Information
Knowing who to contact during emergencies and having your medical information readily available is important. Click here to learn how for your device.
What if I had an existing appointment during a weather event?
We are always doing everything we can to ensure your services are up and running as quickly as possible. Due to outside factors though, such as weather, there may be delays or changes to your appointment or repairs. We want to ensure that you are satisfied with your service, but we also want to ensure the safety of our employees and others, so we may postpone appointments until conditions are safe to travel and work. We apologize for any delays as we take these precautions.
ChrisZ, AT&T Community Specialist
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService
Solved by: Go to Solution.
09-06-2017
3:59 PM
- edited
09-19-2017
9:25 AM
by
davidbk
09-06-2017
3:59 PM
- edited
09-19-2017
9:25 AM
by
davidbk
We know that the weather is of concern. Take a look at the article above for some great information. Stay safe.
ChrisZ, AT&T Community Specialist
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService
09-14-2018 8:54 AM
09-14-2018 8:54 AM
Thank you ChrisZ, AT&T Community Specialist for posting this extremely important weather preparedness information. Very much appreciated, especially right now with Hurricane Florence affecting the Carolinas.