Contributor
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1 Message
How do i get my phone numbers back
I ported to boost mobile some few hours ago, the in store agent misinformed me of how much I was going to pay until she finished the porting but the transaction was canceled because I don't have enough funds on my card, now I can't find my number on either boost mobile nor metropcs again. How can I get my numbers back because it was a family plan with 4 lines.
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Official Solution
ATTHelp
Community Support
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230.7K Messages
5 years ago
Hello @Missjohnson,
We're happy to help where we can! Since the numbers have been ported over to Boost Mobile, they are now the carrier who owns the phone numbers and will be the ones who can best handle your inquiry.
Thank you and good luck!
Bobbie, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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116.6K Messages
5 years ago
You have to complete porting and that means paying at least a minimum to get service. Onky active numbers can be ported.
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sandblaster
ACE - Expert
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64.7K Messages
5 years ago
If you ported from metro pcs to boost, why are you asking ATT? ATT is not involved at all.
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