Grandfathered unlimited data vs new Unlimited Plus Plan

Tutor

Grandfathered unlimited data vs new Unlimited Plus Plan

Hello everyone,

I'm considering ditching my grandfathered plan but don't want to go to unlimited choice and get capped @ 1.5 MBps for video.  Does anyone know if there is any capping on the grandfathered plan vs the unlimited plus?  If not, it would be cheaper to just keep the old plan..... 


Thanks

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Message 1 of 22
Contributor

Re: Grandfathered unlimited data vs new Unlimited Plus Plan

I am in the same boat. I'm grandfathered and the agent yesterday told me that unlimited choice would not slow me down and it is the exact same as I have now. He even gave me his agent id number and told me to copy our script because I was skeptical. Well, according to what you are saying, it is in fact slower than what I have and he is a liar right? And the plus plan is not slower, but the same as what I have now?

 

I'm trying to decide because it would at least give my wife unlimited as well and be the same price for us if we switch to plus.

Message 16 of 22
Tutor

Re: Grandfathered unlimited data vs new Unlimited Plus Plan

I have the plus plan and it is definitely slower than before. I never used wifi because the data transfer speeds with the phone service were much faster than wifi. I tested my service against wifi all of the time just to be sure. It's hard to believe but true. Also, all three of our phones lost one to two bars of service wherever we are. Both my wife and my son said there was something wrong with their phones the day after we switched. Are we all crazy?

It's bizarre and I know some people think that it doesn't make sense but I am very in tune with my phone. I've had an iPhone since day one and I'm on it all day long.

The service is not the same. I understand how the data transfer can be throttled down but I don't understand the loss of reception.

At&T is pulling a fast one.


Message 17 of 22
ACE - Master

Re: Grandfathered unlimited data vs new Unlimited Plus Plan


1greatdad wrote:
I have the plus plan and it is definitely slower than before. I never used wifi because the data transfer speeds with the phone service were much faster than wifi. I tested my service against wifi all of the time just to be sure. It's hard to believe but true. Also, all three of our phones lost one to two bars of service wherever we are. Both my wife and my son said there was something wrong with their phones the day after we switched. Are we all crazy?

It's bizarre and I know some people think that it doesn't make sense but I am very in tune with my phone. I've had an iPhone since day one and I'm on it all day long.

The service is not the same. I understand how the data transfer can be throttled down but I don't understand the loss of reception.

At&T is pulling a fast one.



@1greatdad

 

dont buy it...  I had a MS plan switch to unlimited plus and service is the same.  Now there could be a tower down for change over.  Have you call CS to see?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 22
Contributor

Re: Grandfathered unlimited data vs new Unlimited Plus Plan

According to my talk with an AT&T rep, the lower tier unlimited plan is
slower and only allows up to 480p video. It includes unlimited to Canada
and Mexico and comes with 10GB of hotspot (which the grandfathered plan
does not). The more expensive plan has the same speed as the grandfathered
plan (up to 22GB/month) but also includes Canada/Mexico and the 10gb
hotspot.
Message 19 of 22
ACE - Expert

Re: Grandfathered unlimited data vs new Unlimited Plus Plan

@danc13 The lower tier plan (unlimited choice) does not include hotspot. Only the unlimited plus includes hotspot.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 20 of 22
Tutor

I HAVE THE PLUS PLAN. I worked with the tech dept. for...

I HAVE THE PLUS PLAN.



I worked with the tech dept. for an hour and they tried to figure out the problem and they could not figure it out. She admitted that there was a problem.
Message 21 of 22
Highlighted
Tutor

I HAVE THE PLUS PLAN. I worked with the tech dept. for...

I HAVE THE PLUS PLAN.



I worked with the tech dept. for an hour and they tried to figure out the problem and they could not figure it out. She admitted that there was a problem.
Message 22 of 22
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