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Grandfathered unlimited data vs new Unlimited Plus Plan

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Tutor

Grandfathered unlimited data vs new Unlimited Plus Plan

Hello everyone,

I'm considering ditching my grandfathered plan but don't want to go to unlimited choice and get capped @ 1.5 MBps for video.  Does anyone know if there is any capping on the grandfathered plan vs the unlimited plus?  If not, it would be cheaper to just keep the old plan..... 


Thanks

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Message 1 of 62
ACE - Expert

Re: Grandfathered unlimited data vs new Unlimited Plus Plan

Only that data speeds may be lowered after 22GB, same as the unlimited plus plan. Hard to believe the old plan is costing you less. Don't forget your grandfathered data plan is going up $5. 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 62
ACE - Expert

Re: Grandfathered unlimited data vs new Unlimited Plus Plan

@garylapointe found an odd post on Reddit from a customer who made the switch.  

While the new plan was cheaper, the taxes went from $17 to $40 a month for 6 lines.  

So you might want to look at your taxes.  If they are unusually low for your state, they might go up.

 

(The following is included after all posts to save typing) We are fellow customers. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 62
Tutor

Re: Grandfathered unlimited data vs new Unlimited Plus Plan

Thanks for the responses guys.  My plan currently is 89.99, which is 39.99 for 450 minutes, 10 for 1000 texts, and 40 for data.  By switching to the new plan I would get Canada and Mexico included and tethering, which is probably worth it in the long run.

Message 4 of 62
ACE - Expert

Re: Grandfathered unlimited data vs new Unlimited Plus Plan

@uede915 That's a decent price. But I'd go for the newer plan.

 

Get a friend (or two) to share the plan and you'll start saving money.

(Don't buy their phones on contract, then you are responsible if they leave!)

 

 

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    Message 5 of 62
    Tutor

    Re: Grandfathered unlimited data vs new Unlimited Plus Plan

    I also have a grandfathered unlimited plan and from what I understand, the main difference btwn it and the Unlimited Plus plan is 1) Canada and Mexico coverage and 2) 10GB for Hotspot. While the old plan is more expensive, I have a 25% employer discount on the old plan so it comes out to the same as the newer Unlimited Plus which does not allow for employer discounts yet. Since I don't need any of the added services of Plus and don't want the slower speeds of Choice, I'm going to stick with my old plan unless the new plans begin to accept employer discounts. 

    Message 6 of 62

    Re: Grandfathered unlimited data vs new Unlimited Plus Plan

    I made the switch and my service and speed has been off ever since. I recommend you don't switch over. My phone use to NEVER buffer not it buffers all the time. I turned off the data saver by the way so I know that's not it. Don't switchover keep what you have.
    Message 7 of 62
    ACE - Expert

    Re: Grandfathered unlimited data vs new Unlimited Plus Plan


    Redman123123 wrote:
    I made the switch and my service and speed has been off ever since. I recommend you don't switch over. My phone use to NEVER buffer not it buffers all the time. I turned off the data saver by the way so I know that's not it. Don't switchover keep what you have.

    @Redman123123

     

    i have not seen a difference in service levels.

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
    Message 8 of 62
    ACE - Expert

    Re: Grandfathered unlimited data vs new Unlimited Plus Plan

    Did you power cycle your phone after turning off Stream Saver?

     

    (The following is included after all posts to save typing) We are fellow customers. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
    Message 9 of 62

    Re: Grandfathered unlimited data vs new Unlimited Plus Plan

    I did.
    Message 10 of 62
    Anonymous
    N/A

    Re: Grandfathered unlimited data vs new Unlimited Plus Plan

    I've had the unlimited data plan since the first day. They've been trying to get me to give that up for years. Well, they finally got me to switch to the Unlimited Plus for family and let me tell you. It is MUCH slower and we lost 1 to 2 bars of reception– everywhere! This is the worst service I've ever experienced and they're not fooling anyone.

     

    [Edited to comply with Guidelines]

    Message 11 of 62
    ACE - Expert

    Re: Grandfathered unlimited data vs new Unlimited Plus Plan

    Changing your plan should have no affect on coverage or speeds. There has to be a different reason. 

    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
    Message 12 of 62
    ACE - Expert

    Re: Grandfathered unlimited data vs new Unlimited Plus Plan

    Agreed.  The plan should have exactly the same service.  Call 611 and ask what's up with speed.

     

    (The following is included after all posts to save typing) We are fellow customers. Our answers are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
    *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
    Message 13 of 62
    Anonymous
    N/A

    Re: Grandfathered unlimited data vs new Unlimited Plus Plan

    I called and I went over all of our settings with them over the phone and they could not figure it out. They opened an investigation last week and I have not heard back. BTW– they are not very helpful and don't seem to know much.

     

    This problem started the minute after I switched plans and restarted our phones. There is a huge difference in speed and coverage. We literally lost two bars of coverage (on every phone) and when my wife uses her cell at home it sounds like she's under water. It never did that before. I used to leave my wifi off because the data transfer from the tower was so fast. Now, it takes forever to buffer and sometimes won't connect at all.

     

    Time to switch to another carrier.

    Message 14 of 62
    ACE - Expert

    Re: Grandfathered unlimited data vs new Unlimited Plus Plan


    @1greatdad wrote:

    I called and I went over all of our settings with them over the phone and they could not figure it out. They opened an investigation last week and I have not heard back. BTW– they are not very helpful and don't seem to know much.

    Log in and check that you aren't on the unlimited CHOICE plan, which is slower.

    Check your stream saver settings, that might have kicked on when you switched plans.

     

     

  • This is the public AT&T community forum (not AT&T support), please do not post personal info.
  • When solved / helped, please click "Accept solution" which helps other people to find an answer more quickly.
  • Just because my answer does not solve your issue (or agree with you), it may still be the correct information...
    The (very) fine print - This footer is at the bottom of all my posts, it's particulars may, or may not, apply to you & your post).
  • *The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
    Message 15 of 62
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