Family map


Family map

This function won't locate my child's phone in the next room. It keeps saying unable to locate. GPS is on, phone is on. Am I wasting money on this feature?
Message 1 of 2 (112 Views)
Community Manager

Re: Family map


Hi jimbogoode,


Has it worked in any other location? GPS won't work indoors, however the system should use cell towers to triangulate your child's location. Do you have good cellular service at home?




Rethink Possible

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2 (70 Views)
Share this topic

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

Additional Support