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Posted Aug 18, 2014
4:58:17 PM
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Family map
This function won't locate my child's phone in the next room. It keeps saying unable to locate. GPS is on, phone is on. Am I wasting money on this feature?
This function won't locate my child's phone in the next room. It keeps saying unable to locate. GPS is on, phone is on. Am I wasting money on this feature?

Family map

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Aug 22, 2014 1:45:55 PM
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Hi jimbogoode,

 

Has it worked in any other location? GPS won't work indoors, however the system should use cell towers to triangulate your child's location. Do you have good cellular service at home?

 

Thanks,

Dmitriy


Rethink Possible


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Hi jimbogoode,

 

Has it worked in any other location? GPS won't work indoors, however the system should use cell towers to triangulate your child's location. Do you have good cellular service at home?

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

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*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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