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Family map not able to locate iPhone 5!!!

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Family map not able to locate iPhone 5!!!

Please help!  The family map service is giving a message of "not able to locate" one of the numbers on my plan.. . It is an iphone 5 and we were able to locate this number before the phone/software upgrade.  The phone is on and in clear range.  It seems like a glitch with the new iPhone software.  Is there a fix out there? 

 

Thanks in advance!

 

 

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Re: Family map not able to locate iPhone 5!!!

FM stopped working around the 1st of April.  Is this a joke?

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