Contributor
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1 Message
Family map not able to locate iPhone 5!!!
Please help! The family map service is giving a message of "not able to locate" one of the numbers on my plan.. . It is an iphone 5 and we were able to locate this number before the phone/software upgrade. The phone is on and in clear range. It seems like a glitch with the new iPhone software. Is there a fix out there?
Thanks in advance!
fredschulz
Contributor
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2 Messages
11 years ago
What stops the teen from uninstalling or deleting the companion app?
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fredschulz
Contributor
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2 Messages
11 years ago
Sprint iPhones are CDMA. AT and T are GSM. The different technologies must be why. T-Mobile uses GSM? Can Tmobile do it without a companion app?
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wingrider01
Expert
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12.2K Messages
11 years ago
Probably because t-mobile does not appear to offer that ability
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wingrider01
Expert
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12.2K Messages
11 years ago
Nothing, just like nothing prevents them from turning of GPS locating on the phones that do not need a companion app
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dak1217
Tutor
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6 Messages
11 years ago
Still.....had I known this was going to be an issue, I would not have upgraded my son's phone to the iphone5. As parents, we rely on this app, especially when we know they are traveling lenghty distances. What is the problem and why won't they fix it? Why are there no answers on this. Installing a check-in app is very poor, in my opinion. Maybe AT&T is not the right choice!
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dak1217
Tutor
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6 Messages
11 years ago
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wingrider01
Expert
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12.2K Messages
11 years ago
the 5 still requires the app, suspect that IOS 7 will break a lot of things. What I find interesting is that on ANY iphone the family map locating proceedure can be turned off app install or not, all the user has to do is turn off locating services and family map will not locate the device. the daughter did that once on her iphone, phone was taken away and she was grounded for a month.
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cheech328
Mentor
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20 Messages
11 years ago
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wingrider01
Expert
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12.2K Messages
11 years ago
interesting and somewhat innaccurate, if it works with gps locating off then it uses tower triangulation, which has a very poor accuracy rating.
What the questions answerd - ask apple what they changed in the build out and design of the phone, since the IOS is that is running on the 4/4s/5 but probably will be the same that will ship on the rumored 5S. If you have to ask what is so difficult then you have never done any programming.
As far as will it work with out the app on the next release of the phone, or even will the app work on the IOS 7, only will know when all of it hits the streets, the NDA has not been lifted so any reputable developer will not answer that since it could mean loss of their developers license and if the company they work for is reputable, loss of their job
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cheech328
Mentor
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20 Messages
11 years ago
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