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Assumenothing's profile

Contributor

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1 Message

Wednesday, October 18th, 2017 10:34 PM

Family locator???

 Why did I get a text today saying I could be located by the acct holders number but no one else on the plan got this text? (And there are 3 others on the plan) 

Community Support

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231.4K Messages

7 years ago

Hello @Assumenothing,


Thank you for sharing your concern regarding the AT&T FamiliyMap feature. I can definitely help you with a solution!


While text message notifications are sent to the family member’s phone who set up the account, you also have the option to receive these alerts via email on a specific day and time directly on your mobile device or computer.


To manage FamilyMap on your computer, please visit www.att.com/familymap. In addition, this excellent article provides a useful memo where you can learn more about this great feature and its benefits.


I hope you find this information helpful. If you have any other questions or concerns, please don’t hesitate to let us know.


Donna, AT&T Community Specialist

Former Employee

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32.9K Messages

7 years ago

Someone is watching you literally, and its one of the others on the accounts, i used it a couple times when my kids were younger to see if they were where they said they were going

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