Ask a question
Search in Wireless Forums

Wireless Forum

Reply
Highlighted
Posted Jan 25, 2013
9:15:10 PM
View profile
Does it cost to receive international calls?
Edited by ATTJulieCS on Jun 4, 2013 at 8:00:33 AM

Hi.

 

I am British and use our carrier o2. They offer a service called International Favourites, which allows me to call the US via a UK number - I assume it uses VOiP. I assumed it would be a domestic US number on the caller ID but my friend says it's an 0044/+44 number. They have a plan on AT&T and I just want to confirm they won't be charged to receive?

 

Also o2 give me a US number they can call like a domestic one - my friend has unlimited calls - so can you also say if 786-2**-0**1(numbers *'d for security) is a standard domestic number incisive to an unlimited call package?

Hi.

 

I am British and use our carrier o2. They offer a service called International Favourites, which allows me to call the US via a UK number - I assume it uses VOiP. I assumed it would be a domestic US number on the caller ID but my friend says it's an 0044/+44 number. They have a plan on AT&T and I just want to confirm they won't be charged to receive?

 

Also o2 give me a US number they can call like a domestic one - my friend has unlimited calls - so can you also say if 786-2**-0**1(numbers *'d for security) is a standard domestic number incisive to an unlimited call package?

0
(0)
  • Rate this reply
View profile
Solved
Jun 4, 2013 8:04:57 AM
0
(0)
Community Support

Receiving International calls and texts does not charge international rates to the receiver, only the sender. Receiving international calls/texts will simply come out of your allotted minutes/messages bank, the same as a local call does. 

 

For information on available Internation voice and messaging plans, visit International Packages.

 

Thank you for your post! 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Accepted Solution

Does it cost to receive international calls?

[ Edited ]
87,877 views
13 replies
(0) Me too
(0) Me too
Reply
View all replies
(13)
0
(0)
  • Rate this reply
View profile
Jan 26, 2013 10:47:26 AM
0
(0)
Professor
You really need to find out from your carrier. They would be the ones to know that info. I know that here in the U.S., that if I get a call from friends in the U.K., I am not charged, but they are charged to call me.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________
You really need to find out from your carrier. They would be the ones to know that info. I know that here in the U.S., that if I get a call from friends in the U.K., I am not charged, but they are charged to call me.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________

Re: Receiving international calls - charges?

2 of 14 (87,831 Views)
0
(0)
  • Rate this reply
View profile
Jan 26, 2013 8:59:27 PM
0
(0)
Contributor
Thanks - I wasn't asking about me though, I explained I was asking if they would be charged to call the 786 number OR to receive a 0044 number call. They do not know, as both are AT&T carrier questions. I.e. the charges would be made to THEIR bill NOT MINE - so can you try really hard and answer my questions as posted, not what you clearly misinterpreted them as?
Thanks - I wasn't asking about me though, I explained I was asking if they would be charged to call the 786 number OR to receive a 0044 number call. They do not know, as both are AT&T carrier questions. I.e. the charges would be made to THEIR bill NOT MINE - so can you try really hard and answer my questions as posted, not what you clearly misinterpreted them as?

Re: Receiving international calls - charges?

3 of 14 (87,813 Views)
0
(0)
  • Rate this reply
View profile
Jan 29, 2013 8:46:23 AM
0
(0)
Professor
I did answer your question. If a person from outside the U.S. calls someone with a number here in the U.S., that person is charged for international calling. The person in the U.S. is just billed for minutes used.

If a person from overseas or another country, say Canada or Mexico are using their phone in the U.S., they are charged the rate by their carrier for calling a person in the country they are roaming in, for the International rates, while roaming in a country they are not from. Again, the person they call, that is from the U.S., would just use minutes, due to they are not roaming on a foreign network, or using a foreign carrier's phone on a U.S. network.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________
I did answer your question. If a person from outside the U.S. calls someone with a number here in the U.S., that person is charged for international calling. The person in the U.S. is just billed for minutes used.

If a person from overseas or another country, say Canada or Mexico are using their phone in the U.S., they are charged the rate by their carrier for calling a person in the country they are roaming in, for the International rates, while roaming in a country they are not from. Again, the person they call, that is from the U.S., would just use minutes, due to they are not roaming on a foreign network, or using a foreign carrier's phone on a U.S. network.
________________________________________________________________

"Ren: Now listen, Cadet. I've got a job for you. See this button? Don't touch it! It's the History Eraser button, you fool!

Stimpy: So what'll happen?

Ren: That's just it. We don't know. Maybe something bad, maybe something good. I guess we'll never know, 'cause you're going to guard it. You won't touch it, will you?"
________________________________________________________________

Re: Receiving international calls - charges?

4 of 14 (87,787 Views)
0
(0)
  • Rate this reply
View profile
Jan 29, 2013 6:31:45 PM
0
(0)
Guru
02's virtual US numbers are US numbers for all carrier's purposes. I have a UK SIM with a virtual US number as does my sister. We've never had an issue.
02's virtual US numbers are US numbers for all carrier's purposes. I have a UK SIM with a virtual US number as does my sister. We've never had an issue.

Re: Receiving international calls - charges?

5 of 14 (87,774 Views)
0
(0)
  • Rate this reply
View profile
Solved
Jun 4, 2013 8:04:57 AM
0
(0)
Community Support

Receiving International calls and texts does not charge international rates to the receiver, only the sender. Receiving international calls/texts will simply come out of your allotted minutes/messages bank, the same as a local call does. 

 

For information on available Internation voice and messaging plans, visit International Packages.

 

Thank you for your post! 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Receiving International calls and texts does not charge international rates to the receiver, only the sender. Receiving international calls/texts will simply come out of your allotted minutes/messages bank, the same as a local call does. 

 

For information on available Internation voice and messaging plans, visit International Packages.

 

Thank you for your post! 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Does it cost to receive international calls?

6 of 14 (87,174 Views)
Solution
0
(0)
  • Rate this reply
View profile
Apr 1, 2014 12:17:29 PM
0
(0)
Contributor

How about if the phone number (currently in Mexico) they're calling from is one of my ATT account phone numbers? 

For background, my daughter is temporarily attending school in Mexico. When she calls my ATT number, using my ATT account phone number, I incur roaming charges and other fees.

Is there a program to make these calls from abroad more affordable?

Thanks!

How about if the phone number (currently in Mexico) they're calling from is one of my ATT account phone numbers? 

For background, my daughter is temporarily attending school in Mexico. When she calls my ATT number, using my ATT account phone number, I incur roaming charges and other fees.

Is there a program to make these calls from abroad more affordable?

Thanks!

Re: Does it cost to receive international calls?

7 of 14 (81,271 Views)
0
(0)
  • Rate this reply
View profile
Apr 3, 2014 11:58:40 AM
0
(0)
ACE - Professor

vespinoza wrote:

How about if the phone number (currently in Mexico) they're calling from is one of my ATT account phone numbers? 

For background, my daughter is temporarily attending school in Mexico. When she calls my ATT number, using my ATT account phone number, I incur roaming charges and other fees.

Is there a program to make these calls from abroad more affordable?

Thanks!


As already discussed receiving calls from other countries does no incur any additional charges (just get charged the minutes as you would for receiving a domestic call).

 

The charges you are incurring are on the line/number that your daughter has, initiating the call while abroad.  For which there are high charges (as you have already found out), especially if you have not signed up for any international calling package.  Refer to the following webpage for pricing on international packages.

 

http://www.att.com/att/global/affordable-world-packages/?calling

 

You might also consider your daughter buying a local prepaid SIM and using it on the phone she has (the device will need to be SIM-unlocked, AT&T can supply the code depending on certain terms).  Using a local SIM is typically much cheaper than AT&Ts roaming service.  Only real downside, is that the local SIM will have its own number (people will not be able to call her on the present AT&T number).


vespinoza wrote:

How about if the phone number (currently in Mexico) they're calling from is one of my ATT account phone numbers? 

For background, my daughter is temporarily attending school in Mexico. When she calls my ATT number, using my ATT account phone number, I incur roaming charges and other fees.

Is there a program to make these calls from abroad more affordable?

Thanks!


As already discussed receiving calls from other countries does no incur any additional charges (just get charged the minutes as you would for receiving a domestic call).

 

The charges you are incurring are on the line/number that your daughter has, initiating the call while abroad.  For which there are high charges (as you have already found out), especially if you have not signed up for any international calling package.  Refer to the following webpage for pricing on international packages.

 

http://www.att.com/att/global/affordable-world-packages/?calling

 

You might also consider your daughter buying a local prepaid SIM and using it on the phone she has (the device will need to be SIM-unlocked, AT&T can supply the code depending on certain terms).  Using a local SIM is typically much cheaper than AT&Ts roaming service.  Only real downside, is that the local SIM will have its own number (people will not be able to call her on the present AT&T number).

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Does it cost to receive international calls?

8 of 14 (81,196 Views)
0
(0)
  • Rate this reply
View profile
Jun 16, 2014 5:17:36 PM
0
(0)
Contributor
I use Smartgroschen app, simple, good quality of voice and sync with your phone contacts.
I use Smartgroschen app, simple, good quality of voice and sync with your phone contacts.

Re: Does it cost to receive international calls?

9 of 14 (77,774 Views)
0
(0)
  • Rate this reply
View profile
Sep 6, 2014 12:31:39 PM
0
(0)
Contributor

Hi, I have Skype installed on PC, but I use it mainly to talk for free. Otherwise I use the Smartgroschen. They have a small top-up starts from 0.89 Euro, so just enough to use from time to time.

Hi, I have Skype installed on PC, but I use it mainly to talk for free. Otherwise I use the Smartgroschen. They have a small top-up starts from 0.89 Euro, so just enough to use from time to time.

Re: Does it cost to receive international calls?

10 of 14 (73,130 Views)
0
(0)
  • Rate this reply
View profile
Nov 24, 2015 3:40:56 PM
0
(0)
Contributor
Hi, I have inlimited calls and texts. I want to know if I am going to be charged for receiving international calls. Thank you
Hi, I have inlimited calls and texts. I want to know if I am going to be charged for receiving international calls. Thank you

Re: Does it cost to receive international calls?

11 of 14 (35,658 Views)
5
(1)
  • Rate this reply
View profile
Nov 25, 2015 9:25:28 AM
5
(1)
ACE - Master

Nancyandrea wrote:
Hi, I have inlimited calls and texts. I want to know if I am going to be charged for receiving international calls. Thank you

If you read the response from JulieCS, incoming international calls & texts go against the minutes/texts in your plan.  On your current unlimited plan, you will not be charged for receiving calls or texts from people in other countries (as long as you, yourself are not in another country).


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

Nancyandrea wrote:
Hi, I have inlimited calls and texts. I want to know if I am going to be charged for receiving international calls. Thank you

If you read the response from JulieCS, incoming international calls & texts go against the minutes/texts in your plan.  On your current unlimited plan, you will not be charged for receiving calls or texts from people in other countries (as long as you, yourself are not in another country).


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.

Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Does it cost to receive international calls?

12 of 14 (35,561 Views)
0
(0)
  • Rate this reply
View profile
May 25, 2016 4:30:05 AM
0
(0)
Contributor
Hi I have a Danish sim I have hundreds of free talk time would like to use it to call the UK it says I can call landlines or mobiles, if I do will they be charged to receive my call ?
Hi I have a Danish sim I have hundreds of free talk time would like to use it to call the UK it says I can call landlines or mobiles, if I do will they be charged to receive my call ?

Re: Does it cost to receive international calls?

13 of 14 (13,816 Views)
0
(0)
  • Rate this reply
View profile
May 25, 2016 5:51:38 AM
0
(0)
Former Employee

@Weebarney, that is not a question ATT can answer. Whether or not UK call recipients get charged depends on their phone carrier. If you call an ATT wireless customer who happens to be in the UK, yes they will pay international rates.

@Weebarney, that is not a question ATT can answer. Whether or not UK call recipients get charged depends on their phone carrier. If you call an ATT wireless customer who happens to be in the UK, yes they will pay international rates.

Re: Does it cost to receive international calls?

14 of 14 (13,799 Views)
Share this post
Share this post