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Tayyabimtiaz's profile

Contributor

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1 Message

Monday, October 14th, 2019 6:11 AM

Delayed Voice messages

I am getting voice messages about 10 days after those messages are actually left. I just received a VM that was from 9/30. I have so much important stuff going on through my phone and if this is not fixes i may take a legal action against ATT.

Community Support

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231.3K Messages

5 years ago

Greetings @Tayyabimitiaz,

 

We understand how nerve-wrecking this can be receiving voice messages about 10 days, after the messages are actually left. We'll like to take a closer look into this for you.

 

But need to ask you some questions before we proceed.

  • Do you remember when did this start occurring?
  • Are you using regular voicemail or visual voicemail? 
  • Have you recently did any software update to your device?

Please let us know so we may further take action.

 

Jacob, AT&T Community Specialist

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