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Claim

I have the insurance on my phone and laptops, I filed a claim last week and I still haven’t received my replacement laptop, what’s up?

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ACE - Expert

Re: Claim

This forum is not customer support. No one here can tell you. Either call or check the status of your claim online.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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ACE - Sage

Re: Claim


@Camsjong wrote:

I have the insurance on my phone and laptops, I filed a claim last week and I still haven’t received my replacement laptop, what’s up?


At&t has nothing to do with your insurance claim.   That claim was filed and is entirely handled by Asurion.

They probably will send a check.  They don’t usually send replacements for larger electronics.  

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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