Helpful Links

Call/Text Blocking question

Call/Text Blocking question

I just recently signed up for this service.  When someone texts me from a blocked number, the text doesn't come through as expected.  But the sender does not receive any kind of a message saying the message did not go through.  However, my brother signed up for the exact same service and if a blocked number texts his phone, the sender gets a message, in red, stating "Your message did not go through....."

We both have AT&T iPhones.  Why does someone texting me from a blocked number not get that message?  Thanks.


UPDATE:  I just found my answer.  The sender has to be using an AT&T phone to get the message.

Message 1 of 3

Re: Call/Text Blocking question

Hello Sandman1318.  Thanks for your post!  The Smart Limits - Blocked Calls & Texts

article (see drop down for automated messages for blocked calls and text messages) confirms your resolution!  We sincerely appreciate you sharing the resolution in your update!



Rethink Possible

For account specific help, please send a private message to ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 3

Re: Call/Text Blocking question

I have an PREPAID AT&T Galaxy Appeal i827 I am getting harassing Texts from a Verizon Customer, How can I permanantly block them?

Message 3 of 3
Share this topic

Protect Your Device & Account – Tips To Keep Your Account Safe!

Can’t make a call or send a text? – Get Back In The Conversation!

Additional Support