10-06-2018 7:13 AM
I keep getting popup saying family map is now secure family and to go to google play to get update. I click on update, but there's no update. Only options available are to uninstall or open app. I click open, it goes back to ATT Family Map...get the popup to update again. No way to bypass the popup, no update to download. Cant use the app at all. Very frustrated.
Solved by: Go to Solution.
02-26-2019 7:56 PM
Your teen is getting past it because that is how AT&T designed it. The parental controls are useless because the kids can disable and/or remove them. AT&T believes kids have a right to unfettered service.
02-27-2019 7:58 AM
03-12-2019 8:03 PM
But still doesn’t mean that AT&T didn’t put out a crappy product and got rid of a good one because they had some kind of insane legal concern about the privacy rights of dependents. This app sends out constant texts to the dependent phones saying that they are being monitored. Sorry but from a parental perspective this is ridiculous!
03-13-2019 6:18 AM
03-13-2019 6:24 AM
Have them remove the app off of their phone if its installed on it. Then continue to try the app on the Parent phone. If satisfactory then everyone appears to be.