Contributor
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1 Message
ATT Ticket Tuesday Not Working 2 weeks in a row
I have tried purchasing tickets 2 weeks in a row on Tuesday for a Tuesday showing. After I select the movie, the seats and put in my payment information and click on complete transaction I receive an error that says "We are sorry, but an internal error has occurred."
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hi @Joero27
Thank you for reaching out to us today. We'll be delighted to assist you.
Check and see if the AT&T Thanks app needs to be updated. If not, please remove the app and reinstall it. If that doesn't make it easier to claim your tickets, text ATTTHANKS to 8758 or head straight to the AT&T Thanks page and sign in to begin the redemption process.
If this doesn't help, please let us know so we can investigate further.
Darais, AT&T Community Specialist
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